Contradictions in Value Co-Creation in IT-Enabled Services: A Case of Geocaching
|dc.identifier.citation||Proceedings of the 25th Australasian Conference on Information Systems, 8th - 10th December, Auckland, New Zealand|
|dc.description.abstract||Negative consequences of value co-creation in consumer information systems are rarely assessed in information systems (IS) research. In this empirical case study, we focus on contradictions and structural tensions in information technology (IT)-enabled value co-creation: geocaching. Geocaching is a treasure-hunting, recreational activity that uses Global Positioning System (GPS) technology. Based on analysis, we identified four contradictions: i) an open secret society exists; ii) hedonism-seeking undermines hedonistic experiences; iii) one can experience nature while consuming it; and iv) building community occurs with competition. Based on the results, we offer implications for research on value co-creation and the practice of geocaching.||en_NZ|
|dc.title||Contradictions in Value Co-Creation in IT-Enabled Services: A Case of Geocaching||en_NZ|
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Proceedings of the 25th Australasian Conference on Information Systems, 8th - 10th December, Auckland, New Zealand 
The Australasian Conference on Information Systems (ACIS) is the premier conference in Australasia for Information Systems academics and professionals, covering technical, organisational, business, and social issues in the application of Information Technology.