Te Mātāpuna - Library & Learning Services
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This collection contains research done by AUT Te Mātāpuna - Library & Learning Services staff.
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Browsing Te Mātāpuna - Library & Learning Services by Author "Hearne, S"
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- ItemBecoming User-Centric: Implementing a User Focus and Usability Testing for an Academic Library Website(Library and Information Association of New Zealand, 2014-10-13) Murdoch, Craig; Hearne, SIn 2012 Auckland University of Technology Library set out to redevelop its website. Inspired by the work of leaders in the field like Matthew Reidsma and Aaron Schmidt we realised that the virtual space which had become our key contact point with users was increasingly frustrating and turning off those users. The problem was that our website, like many library websites, had been designed by librarians, for librarians, with almost no user input. The challenge for the AUT Library was not just to redesign the website, but to rethink our entire focus to place the user at the centre of everything we do. This paper is the story of a journey of transformational change, from where we were to where we wanted to be. It is a journey into user interviews and user testing, heatmaps, personas and scenarios, responsive and adaptive design, and the meaning of simplicity and beauty in content and design. There is a significant focus on our practice of monthly usability testing, and how the results inform the continual development of the website. Through an exciting and challenging process we believe that we have created a website that is built not for librarians but for users.
- ItemJourney Into the User Experience: Creating a Library Website That’s Not for Librarians(VALA - Libraries, Technology and the Future Inc., 2014) Murdoch, Craig; Hearne, SAuckland University of Technology Library started work on a major redevelopment of its website in 2012. The problem was that the website content, as is the case for many library websites, had been written by librarians with almost no user input. The challenge was to redesign the website, rethinking our entire focus and placing the user at the centre of the process. This is the story of a journey of transformational change based on our user-centric approach. We believe we have achieved what we set out to do and created a website that’s built not for librarians but for users.
- ItemTuwhera: How Being Open Is the Key to Scholarly Communication(The Higher Education Technology Agenda (THETA), 2017-05-08) Hayes, L; Hearne, STuwhera (‘be open’) is AUT’s Open Access journal publishing platform. It officially launched in October 2016. The project to create Tuwhera was based on a feasibility study carried out by senior staff at AUT Library in 2014. That report explored the possibilities of developing an open access scholarly journal publishing service to meet the needs of academics within the university seeking new ways to make their journals more visible and accessible. A number of proprietorial and open sources hosting solutions were investigated with the Library selecting Open Journal Systems as the product on which to build the platform. The Library successfully bid for AUT Capex funding for the project and work began in February 2016. The project was led by the Library’s Scholarly Communications team, established as an outcome of an organisational review of its Digital Services unit and in recognition of an emerging and significant area for academic libraries. The project team connected with key stakeholders across the university, including ICT, the Research and Innovation Office and a wide range of academic staff. The name, Tuwhera, emerged early on in the project, giving the service not only a point of difference but an identity which acknowledges AUT’s commitment to the Treaty of Waitangi. The name was chosen in consultation with Māori representatives within the University and when the platform was officially launched, the event was marked by appropriate tikanga. If Tuwhera’s initial aim was simple, then its vision has evolved to be much more expansive. The principles and values underpinning Tuwhera have inspired a great deal of interest within the University and have opened up numerous possibilities for scholarly communications at AUT. In realising those possibilities, Tuwhera is positioning itself as a key player in driving the Open Access movement and influencing the research culture in Aotearoa New Zealand.