Management competence and incompetence training: theory and practice

aut.embargoNoen_NZ
aut.thirdpc.containsNoen_NZ
aut.thirdpc.permissionNoen_NZ
aut.thirdpc.removedNoen_NZ
dc.contributor.advisorWoodside, Arch G
dc.contributor.advisorMarshall, Roger
dc.contributor.authorDe Villiers, Rouxelle
dc.date.accessioned2013-10-09T22:26:52Z
dc.date.available2013-10-09T22:26:52Z
dc.date.copyright2013
dc.date.created2013
dc.date.issued2013
dc.date.updated2013-10-09T21:39:03Z
dc.description.abstractSeveral highly regarded scholars in management claim that educational methodologies using different management paradigms serve to increase incompetency in thinking and deciding by executives. Evidence-based testing of these claims is rare; however, and examinations of such claims have telling weaknesses (e.g., lacking in comparable control and treatment groups).This study examines andragogical methods (i.e., learning strategies focused on adults) and their effectiveness (or lack thereof) in improving sense-making and decision-making competencies in graduate managers in master of business administration (MBA) programmes. The thesis tests several hypotheses using an experimental design, involving 150 MBA students and executive learners. The study includes a series of four in-basket simulations and role-plays simulating decision-making scenarios versus traditional lecture trainer-learner formats. Three decision categories (Human Resources, Marketing, and General Management) are tested in the four in-basket simulations and simulated interactions as well as independent thought. The study examines, through the application of fuzzy set qualitative comparative analysis (fsQCA) procedures, the effect of goal-based scenarios; devil’s advocate dissent; group versus individual decision-making using different processing tools; accessing implicit knowledge; and “drop your tools” training on decision competency and incompetency outcomes as well as decision confidence. Laboratory experiments, involving 150 MBA graduates and Alumni from four universities across New Zealand, test 13 propositions. The findings provide evidence supporting the viability of testing training theory and tools that increase competency as well as incompetency in business-related decisions.en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/5743
dc.language.isoenen_NZ
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectTeaching methodologiesen_NZ
dc.subjectMarketingen_NZ
dc.subjectMBAen_NZ
dc.subjectAndragogyen_NZ
dc.subjectfsQCAen_NZ
dc.subjectIn-basketsen_NZ
dc.subjectDecision-makingen_NZ
dc.subjectSense makingen_NZ
dc.subjectGroup interactive decisionsen_NZ
dc.subjectGoal based scenariosen_NZ
dc.subjectCase based learningen_NZ
dc.subjectHeuristicsen_NZ
dc.subjectManagement developmenten_NZ
dc.subjectConfidenceen_NZ
dc.subjectCompetenceen_NZ
dc.titleManagement competence and incompetence training: theory and practiceen_NZ
dc.typeThesis
thesis.degree.discipline
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelDoctoral Theses
thesis.degree.nameDoctor of Philosophyen_NZ
Files
Original bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
DeVilliersR.pdf
Size:
18.9 MB
Format:
Adobe Portable Document Format
Description:
Whole thesis
License bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
license.txt
Size:
889 B
Format:
Item-specific license agreed upon to submission
Description:
Collections