Productivity, participation and employee wellbeing in the Residential Aged Care Sector

aut.embargoNoen_NZ
aut.thirdpc.containsNoen_NZ
aut.thirdpc.permissionNoen_NZ
aut.thirdpc.removedNoen_NZ
dc.contributor.advisorMarkey, Raymond
dc.contributor.advisorHarris, Candice
dc.contributor.authorRavenswood, Katherine
dc.date.accessioned2012-05-24T21:10:52Z
dc.date.available2012-05-24T21:10:52Z
dc.date.copyright2011
dc.date.created2011
dc.date.issued2011
dc.date.updated2012-05-24T04:58:06Z
dc.description.abstractThe way in which employee participation, productivity and employee wellbeing interact is shaped by power relationships in the workplace and its broader political and economic environment. This thesis investigates the relationship between employee participation, productivity and employee wellbeing at an organisational level. It also examines the role that the external environment has on the relationship between employee participation, productivity and employee wellbeing in organisations. It does that in the context of a highly feminised, low paid sector: residential aged care. The analysis of this specific relationship is guided by a feminist epistemology. This facilitates examination of the role of gender and power. A feminist epistemology focuses the investigation on the experiences of the participants and the formal and informal processes that form the context for that experience. A multiple case study approach of four residential aged care providers is used to gain the contextual information necessary for this research. Sources of information at each organisation include interviews with employees and managers; organisational documentation; and a survey developed specifically for this thesis. The case organisation information is compared with information at a sector level. This includes information from interviews with owners’ associations and union representatives, public reports and academic research. The findings of this thesis show that the relationship between productivity, employee participation and employee wellbeing is one in which all three aspects are integral to each other. In particular, the productivity approach of managers influences the way in which employee participation is implemented in the workplace. Effective representative participation does have a positive influence on employee wellbeing. However, the best employee outcomes resulted from multiple participatory practices including union and non-union, direct, and representative participation. Managers’ choices were pivotal to employee participation but they were guided by organisational structure and external factors. This thesis extends traditional concepts of power which do not pay sufficient attention to the role that gender plays in the relationship between employee participation, productivity and employee wellbeing. Gender regimes in society were found to result in under-valued work. This in turn limited employee participation at both organisational and sector levels. Limited employee participation and associated lack of employee power meant that employee outcomes were continually overlooked in favour of organisational outcomes.en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/4251
dc.language.isoenen_NZ
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectResidential aged careen_NZ
dc.subjectEmployee participationen_NZ
dc.subjectEmployee voiceen_NZ
dc.subjectWellbeingen_NZ
dc.subjectGender and worken_NZ
dc.titleProductivity, participation and employee wellbeing in the Residential Aged Care Sectoren_NZ
dc.typeThesis
thesis.degree.discipline
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelDoctoral Theses
thesis.degree.nameDoctor of Philosophyen_NZ
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