The Moderating Roles of Confucian Values and Gender on Leader–member Relationships: a Multilevel Analysis in the Chinese Hotel Context

aut.embargoNoen_NZ
aut.thirdpc.containsNoen_NZ
dc.contributor.advisorKim, BeomCheol
dc.contributor.advisorMilne, Simon
dc.contributor.authorWang, Qi
dc.date.accessioned2018-11-14T01:55:23Z
dc.date.available2018-11-14T01:55:23Z
dc.date.copyright2018
dc.date.issued2018
dc.date.updated2018-11-13T09:00:35Z
dc.description.abstractInspired by one of the oldest Chinese philosophies, Confucianism, this thesis investigates a well-established concept of leader–member exchange (LMX) in Chinese workplaces from an indigenous perspective, defined as leader–member guanxi (LMG). This study adopts LMX and LMG as two parallel concepts and explores their differences by comparing and contrasting their effect on three key performance indicators that are critical for organisational success and future sustainability in the Chinese hotel industry. To fill in the current gap in the literature of LMX, the research framework is designed to examine how LMX and LMG function in different ways, Confucian values and gender are integrated in the research model as two focal moderators at both individual and group levels. At the individual level, the moderating influences of Confucian values and gender on the causal effects of LMX, LMG and work outcomes are investigated and compared. At the multilevel, LMX differentiation and LMG differentiation in each work group are analysed as group-level LMX/LMG variables. In addition, their effects on employees’ work outcomes are investigated and compared with Confucian values and gender as two cross-level moderators. This thesis adopts a quantitative approach and is based on a sample of 483 employees and 75 managers from 14 hotels in three cosmopolitan cities in China. Social cognitive learning theory and Confucian philosophy are applied to provide theoretical support for the hypotheses. The findings identify that LMX and LMG have different effects on employees’ work outcomes across multiple levels in the Chinese hotel industry. The findings also offer valuable insights into the way human cognitive learning processes can be affected by gender and collective values, with both theoretical and practical implications.en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/11999
dc.language.isoenen_NZ
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectLeader–member exchange differentiationen_NZ
dc.subjectLeader–member exchangeen_NZ
dc.subjectGuanxien_NZ
dc.subjectWork engagementen_NZ
dc.subjectTask performanceen_NZ
dc.subjectOrganisational citizenship behaviouren_NZ
dc.subjectLeader–member guanxien_NZ
dc.subjectLeader–member guanxi differentiationen_NZ
dc.subjectGenderen_NZ
dc.subjectConfucian valuesen_NZ
dc.titleThe Moderating Roles of Confucian Values and Gender on Leader–member Relationships: a Multilevel Analysis in the Chinese Hotel Contexten_NZ
dc.typeThesisen_NZ
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelDoctoral Theses
thesis.degree.nameDoctor of Philosophyen_NZ
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