Support Workers' Experiences of Work Stress in Long-term Care Settings: A Qualitative Study

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aut.relation.articlenumber1622356en_NZ
aut.relation.issue1en_NZ
aut.relation.journalInternational Journal of Qualitative Studies on Health and Well-beingen_NZ
aut.relation.volume14en_NZ
aut.researcherDrabsch, Julie
dc.contributor.authorCzuba, KJen_NZ
dc.contributor.authorKayes, NMen_NZ
dc.contributor.authorMcPherson, KMen_NZ
dc.date.accessioned2019-08-09T04:24:18Z
dc.date.available2019-08-09T04:24:18Z
dc.date.copyright2019en_NZ
dc.date.issued2019en_NZ
dc.description.abstractBackground: Support-workers' performance and well-being are challenged by increasingly high workloads and poor working conditions, leading to high levels of occupational stress. Aims: To explore the experiences of work stress for support-workers in New Zealand residential facilities. Design: An Interpretive Descriptive study. Methods: Data from ten (n = 10) support-workers were collected between December 2013 and June 2014, using semi-structured in-depth face-to-face interviews. Thematic analysis was used to identify key themes that captured participant reports of their experiences. Results: Work stress was conceptualized by participants as being an everyday experience of having too much to deal with and feeling under constant pressure. It appeared to be a complex and fluid experience representing an inherent, dynamic tension between reasons to be a caregiver and the burden of caregiving. Participants highlighted a range of influencing factors (including lack of recognition, person and work context, and coping strategies), which may account for that fluidity. Conclusion: The findings extend current knowledge about support-workers' work stress by identifying the challenges relating to the lack of recognition of their role and expertize, the unintended consequences of person-centered care and the challenges faced by migrant support-workers.en_NZ
dc.identifier.citationInternational Journal of Qualitative Studies on Health and Well-being, 2019, Vol. 14, 1622356, https://Doi.Org/10.1080/17482631.2019.1622356
dc.identifier.doi10.1080/17482631.2019.1622356en_NZ
dc.identifier.issn1748-2623en_NZ
dc.identifier.issn1748-2631en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/12727
dc.publisherTaylor & Francisen_NZ
dc.relation.urihttps://www.tandfonline.com/doi/full/10.1080/17482631.2019.1622356
dc.rights© 2019 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
dc.rights.accessrightsOpenAccessen_NZ
dc.subjectCaregivers; Qualitative research; Occupational stress
dc.titleSupport Workers' Experiences of Work Stress in Long-term Care Settings: A Qualitative Studyen_NZ
dc.typeJournal Article
pubs.elements-id359947
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Health & Environmental Science
pubs.organisational-data/AUT/Health & Environmental Science/Clinical Sciences
pubs.organisational-data/AUT/PBRF
pubs.organisational-data/AUT/PBRF/PBRF Health and Environmental Sciences
pubs.organisational-data/AUT/PBRF/PBRF Health and Environmental Sciences/HH Clinical Sciences 2018 PBRF
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