Availability, Accessibility, Acceptability and Quality (AAAQ) of Interpreting Services to Refugee Women in New Zealand

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aut.relation.endpage13
aut.relation.journalQualitative Health Researchen_NZ
aut.relation.pages13
aut.relation.startpage1
aut.relation.volumeonlineen_NZ
aut.researcherCrezee, Ineke
dc.contributor.authorShrestha-Ranjit, Jen_NZ
dc.contributor.authorPayne, Den_NZ
dc.contributor.authorKoziol-McLain, Jen_NZ
dc.contributor.authorCrezee, Ien_NZ
dc.contributor.authorManias, Een_NZ
dc.date.accessioned2020-06-12T02:42:44Z
dc.date.available2020-06-12T02:42:44Z
dc.date.copyright2020-06-08en_NZ
dc.date.issued2020-06-08en_NZ
dc.description.abstractA significant number of people have been displaced from their country of origin and become refugees. Good health is essential for refugees to actively engage and take up opportunities within the society in their host countries. However, negotiating a new and unfamiliar health system hinders refugees’ ability to access and make use of the available health services. Communication difficulties due to language barriers are the most commonly cited challenges faced by refugees in accessing and utilizing health services post-resettlement. In this study, we aimed to examine effectiveness of interpreting services for refugee women in New Zealand. Data were collected through three sources: focus groups with Bhutanese women, focus group with Bhutanese men, and individual interviews with health professionals. The findings of this study reveal inadequacies and constraints in the provision of a socioculturally and linguistically effective interpreting service to Bhutanese women and provide evidence for recommendations to address these inadequacies.
dc.identifier.citationQualitative Health Research, 1049732320924360.
dc.identifier.doi10.1177/1049732320924360en_NZ
dc.identifier.issn1049-7323en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/13391
dc.publisherSAGE Publicationsen_NZ
dc.relation.urihttps://journals.sagepub.com/doi/10.1177/1049732320924360en_NZ
dc.rightsThis article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
dc.rights.accessrightsOpenAccessen_NZ
dc.subjectCommunication; Interpreting and translation; Health literacy; Refugee women’s health; Community navigator; Qualitative research design; New Zealand
dc.titleAvailability, Accessibility, Acceptability and Quality (AAAQ) of Interpreting Services to Refugee Women in New Zealanden_NZ
dc.typeJournal Article
pubs.elements-id373510
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Culture & Society
pubs.organisational-data/AUT/Culture & Society/Language & Culture
pubs.organisational-data/AUT/Culture & Society/Language & Culture/Language & Culture - Teaching
pubs.organisational-data/AUT/Culture & Society/Language & Culture/PBRF - review
pubs.organisational-data/AUT/Health & Environmental Science
pubs.organisational-data/AUT/Health & Environmental Science/Clinical Sciences
pubs.organisational-data/AUT/Health & Environmental Science/Nursing
pubs.organisational-data/AUT/PBRF
pubs.organisational-data/AUT/PBRF/PBRF Culture and Society
pubs.organisational-data/AUT/PBRF/PBRF Culture and Society/Language and Culture
pubs.organisational-data/AUT/PBRF/PBRF Health and Environmental Sciences
pubs.organisational-data/AUT/PBRF/PBRF Health and Environmental Sciences/HH Clinical Sciences 2018 PBRF
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