Mulipola, Ta'avale IoanaHolroyd, EleanorVaka, Sione2023-07-052023-07-052022-11-14International Journal of Mental Health Nursing, ISSN: 1324-3780 (Print); 1447-0349 (Online), Wiley, 32(2), 513-523. doi: 10.1111/inm.130901324-37801447-0349http://hdl.handle.net/10292/16358This study applied a fa'afaletui cultural lens to an exploratory qualitative study examining Samoan families' experiences and engagement with a person-centred care model employed in specific mental health services in Aotearoa. Six semi-structured talanoa group discussions with families who had been previously or currently engaged with mental health services. In addition, a local stakeholder group was recruited to guide stages of the fa'afaletui. A total of 13 individual participants from six families participated. Participants consisted of four mothers, two fathers, five sisters, one son, and one husband. Five themes were identified: (i) Fa'atuatua ile Atua; Spiritual faith in God; (ii) It is a hush hush topic; stigma of mental illness; (iii) We are in the dark with our communication and dealings with the services; (v) Practice what you preach; clinical service delivery misaligned with the model of care; and (vi) Alofa (love) and fa'aaloalo (respect); enablers of positive experience. The findings overall highlight spirituality and religion as core to a Samoan's faith to foster resilience and healing when facing adverse mental health events with their family members. In addition, the need to build up capacity for Pacific staffed specialist services and Pacific model to achieve equity and holistic care for Samoans and other Pacific populations at risk of adverse mental health outcomes are recommended.© 2022 The Authors. International Journal of Mental Health Nursing published by John Wiley & Sons Australia, Ltd. This is an open access article under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non-commercial and no modifications or adaptations are made.http://creativecommons.org/licenses/by-nc-nd/4.0/familymental health servicesPacific peopleperson-centred careSamoan peoplePacific peopleSamoan peoplefamilymental health servicesperson-centred care4203 Health Services and Systems42 Health SciencesHealth ServicesMental HealthClinical Research8.1 Organisation and delivery of services8 Health and social care services researchMental healthGeneric health relevance3 Good Health and Well Being1110 Nursing1117 Public Health and Health Services1701 PsychologyNursing3904 Specialist studies in education4205 NursingFemaleHumansMental HealthNew ZealandMental DisordersPatient-Centered CareMothersJournal ArticleOpenAccess10.1111/inm.13090