Williamson, DNeill, LKruesi, MWaldren, N2013-07-102013-07-102013-07-102013-07-102013-07-182013-07-18In: Hospitality Report: Reporting on New Zealand's Hospitality Industry 2013, Volume 1 (3)978 1 927 184 12 7https://hdl.handle.net/10292/5539No abstract.Auckland University of Technology (AUT) encourages public access to AUT information and supports the legal use of copyright material in accordance with the Copyright Act 1994 (the Act) and the Privacy Act 1993. Unless otherwise stated, copyright material contained on this site may be in the intellectual property of AUT, a member of staff or third parties. Any commercial exploitation of this material is expressly prohibited without the written permission of the owner.Commissioned ReportOpenAccess