De Villiers, R2011-09-142011-09-14201120114th International Conference of Education, Research and Innovations (ICERI2011) Proceedings. Madrid, Spain. 14-16 November, 2011 Page 6032.https://hdl.handle.net/10292/2068This study examines pedagogical methods and their effectiveness (or lack thereof) in improving sense-making and decision-making competencies in graduate managers in MBA programmes.IATED Library includes education, technology and innovation papers published in the conferences organised by the International Association of Technology, Education and Development. This library provides academics, researchers, professionals and students with a large database of papers about innovative educational experiences and research projects on education and technology. This digital library offers: Free online access to the conference abstracts, with the contributions classified by topic, discipline and conference.Management competence and incompetence: theory, training, and practice developing contextual intelligence through soft-skills competency training in nurturing the opposable mindsConference ContributionOpenAccess