Cockburn-Wootten, CherylMcIntosh, Alison2024-07-222024-11-182024-07-22Cockburn-Wootten, C. & McIntosh, A. (2024). Principles and Practices of Effective Inclusive Stakeholder Community Engagement. In M. Pillmayer, M. Karl & M. Hansen (Ed.), Tourism Destination Development: A Geographic Perspective on Destination Management and Tourist Demand (pp. 243-260). Berlin, Boston: De Gruyter. https://doi.org/10.1515/9783110794090-012http://hdl.handle.net/10292/18352In this chapter, we present the case that, to be inclusive and accessible, tourism destination management requires important (re)consideration of the processes used to involve community stakeholders in the tourism planning process. Whilst the importance of community collaboration is frequently heralded in tourism destination management, traditional community engagement tends to involve an organisationalcentric approach, positioning the research/practitioner as expert and adopting one-way consultation methods for working with stakeholders. To achieve accessible tourism, there has been a call for effective inclusive stakeholder approaches that include meaningful engagement, diverse knowledge, participatory governance and dialogic approaches. The benefits of these inclusive engagement practices are that they bring all key stakeholders together within a locality and draw on how the needs of the community may be met, as well as its future needs. As such, this chapter will discuss the principles and practices of effective inclusive community engagement, with a focus on effectively bringing together diverse stakeholders, such as community, tourism stakeholders and access organisations for accessible tourism destination development. Facilitation of inclusive community engagement requires a mind-set of reciprocal relationships (i.e. not just for personal/business gain). Within this perspective, the key philosophical differences are the values, mind-set and principles that inform how we plan and enact the communication with and within communities. Inclusive community engagement involves an inclusive mind-set that views the relationship between businesses, organisations and communities within a wider ecological system with them aiming to work together in collaborative, joint decision-making activities in order to engage in authentic dialogue and action for social change. As such, inclusive stakeholder engagement will endeavour to adopt practices that enhance individual and group voice, develop agency and use creative approaches to enhance diverse thinking and intersubjective dialogue for co-created solutions. We demonstrate this with reference to a specific case study project, the New Zealand Tourism For All campaign, that sought to bring together diverse stakeholders using the principles of meaningful engagement and a dialogue approach to make the destination more accessible for tourists with disabilities.© Walter de Gruyter GmbH 2024. In accordance with the provisions of this Repository Policy, you may share chapters from collected volumes (that have not been published in Gold Open Access) in Green Open Access as follows: AM Author, All time of publication, Institutional repository.stakeholdercommunity engagementdialogic theorytourism planninginclusive destinationaccessible tourismChapter in BookOpenAccess10.1515/9783110794090-012