Lin, DWood, LCLu, Q2013-03-012013-03-0120122012Service Industries Journal, vol.32(13), pp.2091 - 21140264-20691743-9507https://hdl.handle.net/10292/5204This research analyses the relationships between resources and capabilities in Chinese business incubators to determine the relative importance in enhancing the service performance of incubators. A mixed-method design is used consisting of an in-depth case study and structural equation modelling based on survey data. Incubator managers are advised to invest in infrastructural and external resources and networking capabilities, which are positively correlated with performance. We find that resources relating to government policy, such as funding, may have a negative impact on incubator performance while other integrated service capabilities have little correlation with improved performance.Copyright © 2012 Taylor & Francis. Authors retain the right to place his/her pre-publication version of the work on a personal website or institutional repository as an electronic file for personal or professional use, but not for commercial sale or for any systematic external distribution by a third. This is an electronic version of an article published in (see Citation). Service Industries Journal is available online at: www.tandfonline.com with the open URL of your article (see Publisher’s Version).Business incubatorService performanceResource-based viewJournal ArticleOpenAccess10.1080/02642069.2011.582498