Poulston, JM2011-08-082011-08-0820112011Hospitality and Society, vol.1(1), pp.99 - 1052042-7913 (print) 2042-7921 (online)https://hdl.handle.net/10292/1640© 2011 Intellect. All rights reserved. Authors retain the right to place his/her pre-print version of the work on a personal website or institutional repository. This article may not exactly replicate the final version published in (please see citation) as it is not a copy of this record. An electronic version of this article can be found online at: (Please see Publisher’s Version)Conference report: council for hospitality management education conference, Horsley Park, SurreyJournal ArticleOpenAccess10.1386/hosp.1.1.99_7