Analysis and Improvement of a Construction Permit Approval Process: A Teaching Case for Developing Business Process Development Capabilities, Targeting Developing Nations

Date
2014
Authors
Weerasinghe, Kasuni
Bandara, Wasana
Dharmasena, Thanuja
Kuruppubandara, Mahesha
Nawinna, Dasuni
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Item type
Conference Contribution
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Publisher
ACIS
Abstract

With the increasing competitiveness in global markets, many developing nations are striving to constantly improve their services in search for the next competitive edge. As a result, the demand and need for Business Process Management (BPM) in these regions is seeing a rapid rise. Yet there exists a lack of professional expertise and knowledge to cater to that need. Therefore, the development of well-structured BPM training/ education programs has become an urgent requirement for these industries. Furthermore, the lack of textbooks or other self-educating material, that go beyond the basics of BPM, further ratifies the need for case based teaching and related cases that enable the next generation of professionals in these countries.

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Source
Proceedings of the 25th Australasian Conference on Information Systems, 8th - 10th December, Auckland, New Zealand
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