Browsing School of Hospitality and Tourism by Author "Wilkinson, H"
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Creating sustainable employment in hospitality?
Harris, C; Williamson, D; Rasmussen, E; Wilkinson, H (Promaco Conventions Pty Ltd, 2008)Voluntary staff turnover has been a major problem in hospitality and many hospitality employers are concerned how staff retention can be improved in an industry which is characterised by narrow profit margins, fluctuating ...