• Community Hospitality: Improving Advocacy and Support for Refugees

      McIntosh, AJ; Cockburn-Wootten, C (Council for Hospitality Management Education (CHME), 2018)
      When refugees are resettled into a destination, not-for-profit organisations offer frontline services to ease refugees’ experiences of trauma and marginalisation, providing advocacy and welcome through reception processes, ...
    • A Critical Consideration of LEGO® SERIOUS PLAY® Methodology for Tourism Studies

      Wengel, Y; McIntosh, AJ; Cockburn-Wootten, C (Taylor & Francis (Routledge), 2019)
      In recent decade tourism researches turned their attention to creative qualitative methodologies to gain the deeper understandings of tourism phenomena. Despite the considerable body of research focusing on creative ...
    • Hospitality Training for Prisoners: A Second Chance?

      Harkison, T; McIntosh, AJ (School of Hospitality & Tourism, Auckland University of Technology, 2019)
      Noting rising statistics relating to incarceration and reoffending, there has been increased attention given to analysing the delivery, effectiveness and challenges of hospitality training and employment programmes for ...