• A conceptual model of the management of creativity and innovation in airports

      Losekoot, E; Wright, N (Council for Australasian University Tourism and Hospitality Education (CAUTHE), 2013)
      This paper takes the top ten airports identified in the SKYTRAX 2011 airport awards and investigates to what extent their success might be due to creative and innovative management actions. The literature review considers ...
    • Airports: places or non-places - who cares?

      Losekoot, E (Council for Australasian Tourism and Hospitality Education (CAUTHE), 2015)
      There is considerable literature on the concept of placelessness (Relph, 1976) and ‘nonplace’ (Augé, 1995). Much of this comes from the geography literature, but the developing area of ‘mobilities’ (Sheller & Urry, 2006; ...
    • Alcohol and hospitality - Operational decisions on a marae

      Losekoot, E; Sherlock, D (The Council for australasian University tourism and Hospitality education (CaUtHe), 2013)
      The issue of alcohol in hospitality has always been a controversial one. In order to address this topic in the cultural context of a marae (communal meeting place) with commercial hospitality facilities on a site regarded ...
    • An investigation of the attitudes of travel and tourism intermediaries to mature travellers

      Schitko, D; Losekoot, E (Journal of Tourism, 2012)
      This study considers the attitudes to and experiences of travel agents and tourism intermediaries when servicing the needs of mature travellers. It reviews the literature on mature travellers within the broader area of ...
    • Be prepared or she'll be right? Terrorism, hotels and mega events in New Zealand

      Losekoot, E; Poulston, J (The Council for australasian University tourism and Hospitality education (CaUtHe), 2013)
      Between 1972 and 2003 there were 168 attempts by terrorists to attack respondents or spectators at major sporting events around the world. A literature review of over 100 research papers outlines the reasons terrorist ...
    • Heideggerian Da-sein in the airport customer experience

      Losekoot, E; Wright (Council for Hospitality Management Education (CHME), 2014)
      By using Heidegger’s concept of Da-sein this paper will investigate the meaning that airport customers ascribe to the airport. Looking at the meaning of the airport experience for individual airport customers will allow ...
    • Interpretive research paradigms: points of difference

      Losekoot, E; Wright, N (Academic Publishing International Limited, 2012)
      This paper outlines the background to the debate surrounding positivisitic and phenomenological research and the growing consensus of a mixed methods approach. It explains the increasing popularity of interpretative methods ...
    • Out for the count: some methodological questions in 'publications counting' literature

      Losekoot, E; Verginis, CS; Wood, RC (Elsevier, 2001)
      Comments on the use of 'publications counting', i.e. the number of items published by academics and their institutions, in making financial and tenure decisions, and criticizes the methods used in terms of the choice and ...
    • Terrorism, rugby, and hospitality: she’ll be right

      Peter, C; Poulston, J; Losekoot, E (Elsevier, 2014)
      In 2011, international attention was focussed on New Zealand, host of the Rugby World Cup (RWC 2011), which brought 133,200 visitors to New Zealand over a three-month period. This exploratory study, undertaken before the ...