• Getting on in hospitality: a preview

      Poulston, J; Jenkins, A (University of Waikato, 2009)
      Although ageism is an acknowledged form of discrimination in employment (Snape & Redman, 2003; Taylor & Walker, 1998), compared to other discriminatory behaviours such as racism and sexism, relatively little research has ...
    • Subjectivity and ageism

      Poulston, JM; Jenkins, A (University of Wales Institute, Cardiff, 2011)
      Aesthetic labour is a common feature of hospitality work (Nickson et al., 2003), and working hours are often long and unsociable, and potentially incompatible with family or community responsibilities. Logic therefore ...
    • The working lives of older hotel workers: is there evidence of psychological disengagement in the work-to-retirement transition zone?

      Jenkins, A; Poulston, JM; Davies, E (Council for Hospitality Management Education (CHME), 2014)
      It is well known that the hospitality industry faces recruitment problems, with high levels of labour turnover (Poulston, 2008). Given population ageing, it is important that the industry recruits and retains older workers. ...