• Hospitality Training for Prisoners: A Second Chance?

      Harkison, T; McIntosh, AJ (School of Hospitality & Tourism, Auckland University of Technology, 2019)
      Noting rising statistics relating to incarceration and reoffending, there has been increased attention given to analysing the delivery, effectiveness and challenges of hospitality training and employment programmes for ...
    • Personality or skill? The differing expectations of hospitality managers and students

      Harkison, T; Poulston, J; Kim, J (AUT University, 2010)
      This paper examines hospitality managers and students assumptions about the preferred attributes of hospitality employees. Using a quantitative approach, 74 hospitality managers and 137 students were surveyed, revealing a ...