Browsing School of Hospitality and Tourism by Title
Now showing items 24-43 of 132
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Death by hospitality: beyond the call of duty
(AUT University, 2009)Hospitality staff are often very dedicated to their work, protecting guests’ privacy even when circumstances are suspicious, and treating their wants and needs as paramount. In November 2008, several hotel staff were killed ... -
Destinations: tourists’ perspectives from New Zealand
(Elsevier, 2013)Although tourists are frequently cited as the central focus of much destination management activity little is known about how they regard destination management. Through a series of focus groups with guests at youth hostels ... -
Developing employment relations teaching in New Zealand
(University of South Australia: Division of Arts, Education & Social Science, 2006)Recent changes in New Zealand’s employment relations framework has made the topic vital for many students but its multi-disciplinary foundation and its particular historical and cultural setting have proved difficult for ... -
Domestic tourism in New Zealand: the Kiwi family holiday
(Association of Pacific Studies, 2010)In New Zealand, 56 % of all tourism earnings come from domestic tourism (Ministry of Tourism, 2009), yet the attention by the government is primarily directed towards international tourism. In fact, Interactive Travellers, ... -
Eating on the Fringe: Influences on Organic Food Consumption
(University of Waterloo, 2016)Organic food is defined by the New Zealand Food Safety Authority (2009) as food grown and processed without chemicals, fertilisers or genetically modified organisms, using sustainable farming methods such as crop rotation ... -
Effects of Commercial Tourism Activities on Bottlenose and Common Dolphin Populations in East Coast Bay of Plenty Waters
(The Coastal-Marine Research Group (C-MRG), the Institute of Natural and Mathematical Sciences (INMS), Massey University, Albany, New Zealand, 2013)No abstract. -
Employee theft in hospitality: causes and excuses
(AUT University, 2007) -
Enjoyment, tolerance, or rejection: responses to sexuality in the workplace
(Council for Hospitality Management Education (CHME), 2010)Sexual harassment in hospitality workplaces is endemic, with more hospitality employees reporting incidences of harassment than in any other private sector industry. Various causes are proposed, but the sexualisation of ... -
Ethics in commercial hospitality
(University of Queensland, 2004)Anecdotally, hospitality has a reputation for poor ethical standards, and it is anticipated that this research will provide a basis for that reputation. Several themes are being explored, such as the causes of poor ethical ... -
Family experiences of visitor attractions in New Zealand: differing opportunities for ‘family time’ and ‘own time’
(Taylor & Francis, 2015)Studies of family leisure and holidays reveal that an important goal of these experiences is the fostering of family togetherness and social connectedness away from usual work/life pressures. As outlined by Schänzel and ... -
Family memories of social hospitality dimensions while on holiday
(SAGE, 2015)This paper focuses on neglected social hospitality dimensions of food and accommodation on family holidays. Holidays signify concentrated periods of family time allowing for more shared food experiences but also necessitating ... -
Family time and own time on holiday: generation, gender and group dynamic perspectives from New Zealand
(AUT University; Victoria University of Wellington, 2010)This thesis is about the family holiday experiences of the whole family group and its individual members by studying the anticipations before the holiday and the short- and longer-term holiday experiences/recollections ... -
Fear and Trembling of Cruise Ship Employees: Psychological Effects of the Covid-19 Pandemic
(MDPI, 2020)The current COVID-19 pandemic has evolved to unprecedented proportions. This research aimed to gain a deeper understanding of the psychological e ects of the COVID-19 pandemic on cruise ship employees stuck at sea. Using ... -
Femininities in the Field of Tourism Research
(Digital Commons @ TRU Library © 2017, 2017) -
Flying for a buck or two: low-cost carrier in Australia and New Zealand
(Technische Universiteit Delft, 2011)Over the past few decades, the traditional aviation market has seen significant developments. Traditional “legacy“ carriers have been challenged by new no/low-frills, low cost carriers. While these new airlines have a ... -
Food and beverage service sector productivity study
(AUT University, 2007) -
From hospitality work to hospitable working: a hotel case study on increasing productivity and decreasing staff turnover
(Griffith University, 2008)This paper presents the case study of the James Cook Hotel Grand Chancellor, a New Zealand hotel that has reduced staff turnover through focusing on two particular drivers of productivity - Creating a Productive Workplace ... -
From self-employed hospitality entrepreneur to paid employee: the motivational factors behind the transition
(Council for Australasian University Tourism and Hospitality Education (CAUTHE), 2013)The New Zealand hospitality industry is characterised by a high rate of business start-ups and closures, especially in small and medium enterprises (Inland Revenue Department, 2011). One reason for this is that many ... -
Full of sound and fury signifying nothing: the implementation of ambush marketing legislation
(AUT University, 2010)One of the conditions for hosting mega-events, such as the Olympics, World Cup Football and the Rugby World Cup, is that the host country develop and implement event-specific legislation to support efforts to reduce the ... -
Gender Research in Hospitality and Tourism Management: Time to Change the Guard
(Emerald, 2020)Purpose The purpose of this paper is to explain the problem with how gender is positioned in hospitality and tourism management studies. It recommends critical theories to investigate how gender is researched in the ...