Browsing School of Hospitality and Tourism by Title
Now showing items 11-30 of 147
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Changing cultural economy in the production of Indian performance
(The Asian Migrations Research Theme, the University of Otago, 2014)This paper focuses on cultural economy, the “set of socio-economic relations that enable cultural activities” (Pratt, 2008, p. 49). It examines the production and representation of culture as a function of the economic ... -
Chinese Tourists’ Attitude Towards Road Safety in New Zealand
(Auckland University of Technology, 2020)Road safety is a global issue that has been given more attention in many countries. In tourist destinations, a high rate of car accidents could negatively influence the market image in tourism. Self-drive tourism has become ... -
Cinderella in Babylon: the discourse of housekeeping in Hotel Babylon
(Council for Australian University Tourism and Hospitality Education (CAUTHE), 2009)This paper looks at the representations of housekeeping and housekeepers in the popular television series Hotel Babylon. The paper discusses some possible effects of the impression constructed of this area of hotel employment ... -
Cinderella in Babylon: the representation of housekeeping and housekeepers in the UK television series Hotel Babylon
(Intellect Ltd, 2011)This article examines representations of housekeeping and housekeepers in the popular television series Hotel Babylon. We take a reflective approach in consid-ering how identities and roles in the Hotel Babylon series are ... -
Community Hospitality: Improving Advocacy and Support for Refugees
(Council for Hospitality Management Education (CHME), 2018)When refugees are resettled into a destination, not-for-profit organisations offer frontline services to ease refugees’ experiences of trauma and marginalisation, providing advocacy and welcome through reception processes, ... -
A Conceptual Framework of Tourism Social Entrepreneurship for Sustainable Community Development
(Elsevier, 2018)The continuous search for responsible and sustainable practices in the tourism industry paves the way for alternative approaches to tourism development. Often, local communities are at the foreground of these innovative ... -
Constructive dismissals in hospitality: perceived incidence and acceptance
(Department of Tourism, University of Otago, 2006)Constructive dismissal and ad hoc disciplinary procedures are common in hospitality and many employees feel they are treated poorly by their immediate supervisors. This study identifies the perceived incidence and acceptance ... -
Coopetition and Knowledge Transfer Dynamics: New Zealand’s Regional Tourism Organisations and the 2011 Rugby World Cup
(Sport Management Association of Australia and New Zealand (SMAANZ), 2013)To ensure the success of Rugby World Cup 2011 (RWC 2011) in New Zealand regional tourism organisations were expected to collaborate with each other as part of developing a nationwide approach to the event, whilst simultaneously ... -
The Cover of Herbs' First Pacific Reggae Album: Perusing the Paratext
(Art & Design, Communication Studies, and Business, Auckland University of Technology, 2019)The cover of Herbs' award-winning EP What's Be Happen? is dominated by an image of the final day of the Bastion Point occupation in Ōrākei, Auckland on 25 May, 1978. Released in 1981, the album has been recognised in a ... -
Covid-19’s Impact on the Hospitality Workforce – New Crisis or Amplification of the Norm?
(Emerald, 2020)Purpose The purpose of this paper is to highlight the immediate impacts of the COVID-19 pandemic on the hospitality workforce in situ between mid-April and June 2020. Design/methodology/approach This is a viewpoint ... -
Creating sustainable employment in hospitality?
(Promaco Conventions Pty Ltd, 2008)Voluntary staff turnover has been a major problem in hospitality and many hospitality employers are concerned how staff retention can be improved in an industry which is characterised by narrow profit margins, fluctuating ... -
A Critical Consideration of LEGO® SERIOUS PLAY® Methodology for Tourism Studies
(Taylor & Francis (Routledge), 2019)In recent decade tourism researches turned their attention to creative qualitative methodologies to gain the deeper understandings of tourism phenomena. Despite the considerable body of research focusing on creative ... -
Critical Event Visualities
(Thompson Rivers University, 2019)Visual methods provide richer and deeper understandings of events phenomena through the use of visuals. Critical event studies, similar to critical tourism studies, draw on the critical school of thought to examine a host ... -
Critical issues in food and beverage productivity: A review
(AUT University, 2006) -
Death by hospitality: beyond the call of duty
(AUT University, 2009)Hospitality staff are often very dedicated to their work, protecting guests’ privacy even when circumstances are suspicious, and treating their wants and needs as paramount. In November 2008, several hotel staff were killed ... -
Destinations: tourists’ perspectives from New Zealand
(Elsevier, 2013)Although tourists are frequently cited as the central focus of much destination management activity little is known about how they regard destination management. Through a series of focus groups with guests at youth hostels ... -
Developing employment relations teaching in New Zealand
(University of South Australia: Division of Arts, Education & Social Science, 2006)Recent changes in New Zealand’s employment relations framework has made the topic vital for many students but its multi-disciplinary foundation and its particular historical and cultural setting have proved difficult for ... -
Developing Marine Ecotourism for a Sustainable Blue Economy: A Literature Review
(Sustainable Seas National Science Challenge., 2021)Overview Before Covid-19, tourism contributed 9.8% GDP, $40.9 billion and 14.4% national employment (StatsNZ, 2019). While Covid-19 has diminished the country’s most valuable export sector (tourism), it is also a catalyst ... -
Domestic tourism in New Zealand: the Kiwi family holiday
(Association of Pacific Studies, 2010)In New Zealand, 56 % of all tourism earnings come from domestic tourism (Ministry of Tourism, 2009), yet the attention by the government is primarily directed towards international tourism. In fact, Interactive Travellers, ...