Browsing School of Hospitality and Tourism by Title
Now showing items 9-28 of 112
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Changing cultural economy in the production of Indian performance
(The Asian Migrations Research Theme, the University of Otago, 2014)This paper focuses on cultural economy, the “set of socio-economic relations that enable cultural activities” (Pratt, 2008, p. 49). It examines the production and representation of culture as a function of the economic ... -
Cinderella in Babylon: the discourse of housekeeping in Hotel Babylon
(Council for Australian University Tourism and Hospitality Education (CAUTHE), 2009)This paper looks at the representations of housekeeping and housekeepers in the popular television series Hotel Babylon. The paper discusses some possible effects of the impression constructed of this area of hotel employment ... -
Cinderella in Babylon: the representation of housekeeping and housekeepers in the UK television series Hotel Babylon
(Intellect Ltd, 2011)This article examines representations of housekeeping and housekeepers in the popular television series Hotel Babylon. We take a reflective approach in consid-ering how identities and roles in the Hotel Babylon series are ... -
Community Hospitality: Improving Advocacy and Support for Refugees
(Council for Hospitality Management Education (CHME), 2018)When refugees are resettled into a destination, not-for-profit organisations offer frontline services to ease refugees’ experiences of trauma and marginalisation, providing advocacy and welcome through reception processes, ... -
A Conceptual Framework of Tourism Social Entrepreneurship for Sustainable Community Development
(Elsevier, 2018)The continuous search for responsible and sustainable practices in the tourism industry paves the way for alternative approaches to tourism development. Often, local communities are at the foreground of these innovative ... -
Constructive dismissals in hospitality: perceived incidence and acceptance
(Department of Tourism, University of Otago, 2006)Constructive dismissal and ad hoc disciplinary procedures are common in hospitality and many employees feel they are treated poorly by their immediate supervisors. This study identifies the perceived incidence and acceptance ... -
Coopetition and Knowledge Transfer Dynamics: New Zealand’s Regional Tourism Organisations and the 2011 Rugby World Cup
(Sport Management Association of Australia and New Zealand (SMAANZ), 2013)To ensure the success of Rugby World Cup 2011 (RWC 2011) in New Zealand regional tourism organisations were expected to collaborate with each other as part of developing a nationwide approach to the event, whilst simultaneously ... -
Creating sustainable employment in hospitality?
(Promaco Conventions Pty Ltd, 2008)Voluntary staff turnover has been a major problem in hospitality and many hospitality employers are concerned how staff retention can be improved in an industry which is characterised by narrow profit margins, fluctuating ... -
Critical issues in food and beverage productivity: A review
(AUT University, 2006) -
Death by hospitality: beyond the call of duty
(AUT University, 2009)Hospitality staff are often very dedicated to their work, protecting guests’ privacy even when circumstances are suspicious, and treating their wants and needs as paramount. In November 2008, several hotel staff were killed ... -
Destinations: tourists’ perspectives from New Zealand
(Elsevier, 2013)Although tourists are frequently cited as the central focus of much destination management activity little is known about how they regard destination management. Through a series of focus groups with guests at youth hostels ... -
Developing employment relations teaching in New Zealand
(University of South Australia: Division of Arts, Education & Social Science, 2006)Recent changes in New Zealand’s employment relations framework has made the topic vital for many students but its multi-disciplinary foundation and its particular historical and cultural setting have proved difficult for ... -
Domestic tourism in New Zealand: the Kiwi family holiday
(Association of Pacific Studies, 2010)In New Zealand, 56 % of all tourism earnings come from domestic tourism (Ministry of Tourism, 2009), yet the attention by the government is primarily directed towards international tourism. In fact, Interactive Travellers, ... -
Eating on the Fringe: Influences on Organic Food Consumption
(University of Waterloo, 2016)Organic food is defined by the New Zealand Food Safety Authority (2009) as food grown and processed without chemicals, fertilisers or genetically modified organisms, using sustainable farming methods such as crop rotation ... -
Effects of Commercial Tourism Activities on Bottlenose and Common Dolphin Populations in East Coast Bay of Plenty Waters
(The Coastal-Marine Research Group (C-MRG), the Institute of Natural and Mathematical Sciences (INMS), Massey University, Albany, New Zealand, 2013)No abstract. -
Employee theft in hospitality: causes and excuses
(AUT University, 2007) -
Enjoyment, tolerance, or rejection: responses to sexuality in the workplace
(Council for Hospitality Management Education (CHME), 2010)Sexual harassment in hospitality workplaces is endemic, with more hospitality employees reporting incidences of harassment than in any other private sector industry. Various causes are proposed, but the sexualisation of ... -
Ethics in commercial hospitality
(University of Queensland, 2004)Anecdotally, hospitality has a reputation for poor ethical standards, and it is anticipated that this research will provide a basis for that reputation. Several themes are being explored, such as the causes of poor ethical ... -
Family experiences of visitor attractions in New Zealand: differing opportunities for ‘family time’ and ‘own time’
(Taylor & Francis, 2015)Studies of family leisure and holidays reveal that an important goal of these experiences is the fostering of family togetherness and social connectedness away from usual work/life pressures. As outlined by Schänzel and ...