Change initiatives, stressors, and job satisfaction: a social information processing perspective

Date
2013-08-09
Authors
Teo, S
Pick, D
Yeung, M
Supervisor
Item type
Conference Contribution
Degree name
Journal Title
Journal ISSN
Volume Title
Publisher
Academy of Management (AOM)
Abstract

Scholars have argued that it is necessary develop new theoretical perspectives in order to better understand how managers, as change agents in public sector agencies, react to change. This study is a response to this call by adopting a Social Information Processing theoretical lens to investigate the consequences of managerialist-inspired change initiatives on employee outcomes in public sector organizations. Survey data about experiences of change initiatives, participation in change decision making, and provision of change information, change-induced stressors, and job satisfaction and psychological wellbeing were collected from a cross-sectional sample of 659 public sector managerial employees from agencies across Australia. The dataset was randomly split into a calibration and a validation sample to empirically test a hypothesized model using Partial Least Squares analysis. Statistically significant paths common to the calibration and validation samples showed that public sector agencies implemented flexibility-focus change initiatives that are related to an increase in change-induced stress. There is also evidence to suggest that provision of change information reduced change-induced stressors, but contrary to expectation, participation in change decision-making increased stressors. Overall, the evidence suggests that top management led flexibility-focus change initiatives induces stress, job dis-satisfaction and psychological strain.

Description
Keywords
Source
2013 Annual Meeting of the Academy of Management: Capitalism in Question, August 9-13, 2013, Orlando, Florida
DOI
Publisher's version
Rights statement
NOTICE: this is the author’s version of a work that was accepted for publication. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication.