Determining project performance criteria and key procurement methods in Nigeria: clients' perspectives
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The choice of procurement method is vital to client satisfaction and success on construction projects. But the procurement method selected needs to be a best fit with clients’ performance criteria in an increasing complexity of construction processes. Very often the procurement teams’ selections are limited to a few familiar procurement methods with little in the way of rational selection for successful project delivery. The study examines whether the clients’ performance criteria fits the success/performance of a project based on the procurement method selected. The study presents the findings of a pilot study, which prepared the ground for designing the main study questionnaire. An interview questionnaire used as the instrument in personal interviews of five client organizations who are registered members of the Real Estate Developers Association of Nigeria (REDAN) (a private client group) in order to determine their project performance criteria, their perceptions of different procurement methods and facts and figures from previously completed projects. The results of the survey reveal clients’ project performance criteria and priorities when selecting procurement methods, the key procurement methods used in Nigeria, and the relationship between project performance and procurement methods. The paper will propose procurement methods that best fit clients’ performance criteria in Nigeria.