The chain of quality through integrated product development

Date
2000-11
Authors
Robotham, AJ
Supervisor
Item type
Conference Contribution
Degree name
Journal Title
Journal ISSN
Volume Title
Publisher
Technical University of Zielona Góra
Abstract

Today, it is almost impossible to find a manufacturer who has not been significantly influenced by the quality culture, but it is evident that some are doing more to improve their product quality than others are. The so-called "Chain of Quality" through integrated product development is a useful metaphor since it recognises that quality is a continuing topic of attention throughout the product development process and that discrete, quality related activities in the process are inter-linked. Depending upon how the product development process is modelled, the chain can be viewed as open or closed with single or parallel threads. In this paper, the overall purpose of the chain, the nature and identity of its many links and the relationship of the chain to the product development process will be discussed. In so doing, this paper will present an overall picture of important product development strategies and practices that can have a key impact on product quality.

Description
Keywords
Product quality , Competitive advantage , Integrated product development , Customer value , Quality paradigm
Source
2nd International Seminar & Workshop on Engineering Design in Integrated Product Development - EDIProD 2000 held at Technical University of Zielona Góra, Zielona Góra, Poland, 2000-10-12 to 2000-10-14
DOI
Rights statement
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