Browsing Masters Dissertations by Date
Now showing items 1-20 of 706
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Impact of Conversational Agents on Customer Service Employees
(Auckland University of Technology, 2020)Many organisations are implementing conversational agents (CAs) such as chatbots and virtual assistants to perform customer service functions due to the technology’s cost-effectiveness and ease of use for customers. The ... -
Authenticity of Yum Cha in Auckland, New Zealand, As Compared With Guangzhou, China, the Country of Origin
(Auckland University of Technology, 2020)Food authenticity has become an important topic in recent years. Especially when a food is found far from the place of origin, its authenticity is doubted and argued over. Yum cha is the art of drinking Chinese tea and ... -
Lost in Wonderland: Policy, Education and Māori Realities
(Auckland University of Technology, 2020)The history of Māori society and education shows how Māori identity and culture have not remained static, but have been subject to ongoing processes of change. Despite many decades of policy initiatives, Māori underachievement ... -
Enhancing Readiness: an Exploration of the New Zealand Qualified Firefighter Programme
(Auckland University of Technology, 2019)Volunteers significantly contribute towards the operational capability of many organisations, including New Zealand's national fire service: Fire and Emergency New Zealand. Ensuring that volunteers are trained to attend ... -
Lived Experiences of Secondary School Technology Leaders With Flexible Learning Environments
(Auckland University of Technology, 2019)Flexible Learning Environments (FLEs) are a highly topical aspect of New Zealand education due to the work of the OECD (2015) and the prioritisation of the flexible spaces by the New Zealand Ministry of Education. Much of ... -
Leadership Practices That Raise the Achievement of Māori Learners: an Examination of Practices
(Auckland University of Technology, 2019)This dissertation aims to inquire into the practices of educational leaders that seek to raise the achievement outcomes of Māori learners. Despite the efforts of policy makers and educators, Māori learners achieve below ... -
Role of Human Resources in Developing Organizational Trust in Public Sector Organizations of India
(Auckland University of Technology, 2019)Global economy has given rise to strategic human resource management (SHRM) in recent times. On account of this, the HRM systems have been identified as one of the crucial aspects of any organization since last few decades ... -
Single Mothers With Children Traveling: How Hard Can It Be?
(Auckland University of Technology, 2019)This dissertation considers single parents, especially single mothers’ perspectives of a holiday trip with their children. Currently the tourist industry is looking at this phenomenon. The traditional nuclear family with ... -
Investigating the Associations of Problem Gambling With Mental Health Risk Factors Among Pacific Women Living in New Zealand
(Auckland University of Technology, 2019)Problem gambling is a severe mental health issue. Both New Zealand and International evidence agree that some groups within populations are more vulnerable to developing problematic gambling behaviours than others. Within ... -
Chinese Tourists’ Dining Preference in New Zealand
(Auckland University of Technology, 2019)Chinese tourism plays a significant role in the New Zealand market, with food choices being essential to Chinese culture and daily life. However, there appears little research on Chinese tourists’ dining preference, ... -
Travel Motivations and Behaviours of Mainland Chinese Students in New Zealand
(Auckland University of Technology, 2019)Due to the growth in numbers of international students studying abroad, the international education market has gradually increased globally. In New Zealand, international student tourism is the fourth largest export and ... -
How Have We Silenced the Everydayness of our Mental Dis-ease, in Mainstream Aotearoa New Zealand?
(Auckland University of Technology, 2019)This study originated with a wondering about my childhood understanding of ‘normal’ and the ‘crazies’ in the mental hospitals down the road. I wondered about the silence between these apparent extremes. Between these two ... -
An Investigation into Sustainable Strategies of New Zealand and Chinese Tourism Businesses
(Auckland University of Technology, 2019)This study focuses on the sustainable strategies and practices of six selected tourism business case studies. With the rapid development of the global tourism industry, its negative impacts on tourist destinations have ... -
To Speak or Not to Speak: The Experience of Disclosing and Concealing My Obsessive-compulsive Disorder – a Heuristic Enquiry
(Auckland University of Technology, 2019)There is a tendency among those living with obsessive-compulsive disorder (OCD) and other mental illnesses to conceal their experience and to delay or avoid seeking help, which can lead to negative mental health outcomes. ... -
My Experience of Being Present. A Heuristic Self-search Inquiry
(Auckland University of Technology, 2019)The quality of the therapist’s presence is accepted as an important factor in facilitating the therapeutic relationship, and the consequent success of psychodynamic psychotherapy, yet for this therapist in training presence ... -
An Investigation of the Mediating Role of Person-organisation Fit in Newcomer Adjustment
(Auckland University of Technology, 2019)Subsequent to adjusting to a new organisation through learning, new employees, or newcomers, develop a perception of their own person-organisation fit, that is, of how well their values and the values of the organisation ... -
The Effect of WeChat Official Accounts on Chinese Consumers’ Purchase Intentions
(Auckland University of Technology, 2019)WeChat Official Account (WOA) is an innovative platform built upon WeChat, a mobile social networking tool designed primarily for online communication. WOAs offer a formal way for companies to interact with their customers ... -
Dance into the Unknown. A Heuristic Inquiry
(Auckland University of Technology, 2019)We live in a society that places great value on rational thought and verbal communication. This bias is embedded in mainstream approaches to mental health and wellbeing. However, increasingly contemporary psychotherapeutic ... -
Innovative Curriculum within a New Zealand Low Decile Secondary School: A Case Study
(Auckland University of Technology, 2019)The Ministry of Education has expressed a desire to develop twenty-first century learners through innovative approaches to the New Zealand curriculum, indicating that a move away from traditional subject specific educational ... -
Women in Sport Governance: Challenging Institutionalised Practices in a National Sport Organisation
(Auckland University of Technology, 2019)Women’s continued underrepresentation in sport leadership has led to a growing focus on the study on women’s involvement in sport governance. While we know something of the barriers to women’s participation on sport boards ...