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dc.contributor.authorStamm, M
dc.contributor.authorNeitzert, T
dc.date.accessioned2012-04-18T00:03:27Z
dc.date.available2012-04-18T00:03:27Z
dc.date.copyright2008
dc.date.issued2012-04-18
dc.identifier.citationThe 3rd World Conference on Production and Operations Management. August 5-8, 2008, Tokyo, Japan
dc.identifier.urihttp://hdl.handle.net/10292/3857
dc.description.abstractThis paper presents a key performance indicator (KPI) concept for the implementation of Lean methodologies in a manufacture-to-order (MTO) small and medium enterprise (SME). Within a case study the concept is developed and improved. The purpose of the measurement system is to monitor the early Lean implementation process. The paper explores the current literature about Lean performance measurement and discusses the critical success factors of a Lean implementation. It is suggested to integrate the performance dimension “leadership” into a KPI concept. The KPI concept consists of five dimensions: leadership, quality, costs, time and people respectively organisation. Additionally the Lean metrics “Process Velocity” and “Value Velocity” are presented and adapted to the specific requirements of a MTO environment. The application of the KPI concept in the case study is discussed. The benefit of an early integration of an appropriate KPI system during a Lean implementation could be confirmed.
dc.publisherProduction and Operations Management Society (POMS)
dc.relation.urihttp://www.jomsa.jp/contents/00r%20Cover%20and%20Contents.pdf
dc.rightsNOTICE: this is the author’s version of a work that was accepted for publication. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication.
dc.subjectLean Production
dc.subjectKey Performance Indicators
dc.subjectLeadership
dc.titleKey Perfromance Indicators (KPI) for the implementation of lean methodologies in a manufacture-to-order small and medium enterprise
dc.typeConference Contribution
dc.rights.accessrightsOpenAccess


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