Browsing Open Theses & Dissertations by Thesis Supervisor "Kim, BeomCheol (Peter)"
Now showing items 1-4 of 4
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An examination of the relationship between Leader-Member-Exchange (LMX) agreement and the work outcomes of hospitality employees
(Auckland University of Technology, 2012)Both Leader-Member-Exchange (LMX) and employee work outcomes, such as organisational commitment and turnover intent, have already been considered by organisational researchers to be firmly established constructs. Few ... -
The Impact of Motivational and Cultural Factors on Employee Turnover Intention and Service-oriented Organisational Citizenship Behaviour in the New Zealand Hospitality Industry
(Auckland University of Technology, 2018)The hospitality industry is recognised as an important contributor to the New Zealand economy. The hospitality industry contributes $22.7 billion of New Zealand's total GDP. Additionally, the hospitality industry provides ... -
Investigating employee-customer identification and its determinants and outcomes in the hospitality industry
(Auckland University of Technology, 2016)Although a plethora of research has examined social identification theory from employee and organisation perspectives, such as work group, department or organisation, little is known regarding employees’ relational ... -
An investigation of how gender moderates the impact of Leader-Member Exchange (LMX) on front-line employees’ work outcomes in the hospitality industry
(Auckland University of Technology, 2014)Originating from social exchange and reciprocity theories, Leader-Member Exchange (LMX) describes the dyadic relationship between employees and their managers in organisations (Graen & Uhl-Bien, 1995; Graen & Cashman, 1975; ...