The role of systems support & maintenance in Business Process Innovation

Rashid, A
Wang, WYC
Tan, F. B.
Item type
Conference Contribution
Degree name
Journal Title
Journal ISSN
Volume Title
Association for Information Systems (AIS)

There are an abundance of studies on examining the pre-adoption use and impact of information technology on organizations. In recent years, post adoption studies that relate to technology usage after it has been adopted, have started to appear in various research outlets but its scope remains limited. A great majority of these studies examined the post adoption related issues from technical perspective. This paper is an attempt to draw more attention to post adoption stage from a management perspective, and to define and present an initial set of factors that are likely to be involved in achieving business process innovation at the post adoption stage. In this paper, we present and explain antecedents of business process innovation having its basis in innovation dynamics literature. In sum, academics and practitioner contributions and implications by this research is also highlighted.

2011 International Conference on Information Resources Management, Seoul, Korea, 2011-06-12 - 2011-06-14
Rights statement
Copyright © 2011 Association for Information Systems (AIS) All rights reserved. NOTICE: this is the author’s version of a work that was accepted for publication. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in (see Citation). The original publication is available at (see Publisher's Version)