User participation in contemporary IS development: an IS management perspective

Date
2007
Authors
McLeod, L
MacDonell, SG
Doolin, B
Supervisor
Item type
Journal Article
Degree name
Journal Title
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Publisher
University of Wollongong / Australasian Association for Information Systems and Australian Computer Society
Abstract

User participation in IS development has become an established practice perceived to improve both the development process and its outcomes. Recently, however, Markus and Mao (2004) have highlighted the need to revisit user participation in light of the changing IS development environment. A survey of New Zealand organisations with 200 or more full-time employees was undertaken in order to obtain an updated assessment of the actual practice of user participation in IS development projects. The results suggest that user participation continues to be a dominant aspect of IS development. The paper provides empirical data on the common reasons for having users participate and the form and types of user activities in development. The responding organisations perceived user participation to be beneficial to IS development in their recent IS projects, and many intended continuing or increasing their current levels of user participation in the future.

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Source
Australasian Journal of Information Systems, vol.15(1), pp.113 - 136
DOI
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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 2.5 License. Australasian Journal of Information Systems is an Open Access journal through Open Journal Systems. Open Journal Systems is open source software made freely available to journals worldwide for the purpose of making open access publishing a viable option for more journals, as open access can increase a journal's readership as well as its contribution to the public good on a global scale (http://pkp.sfu.ca/?q=ojs).