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dc.contributor.authorPoulston, J
dc.contributor.editorRichardson, S
dc.contributor.editorFredline, L
dc.contributor.editorTernel, M
dc.date.accessioned2011-08-08T05:52:41Z
dc.date.available2011-08-08T05:52:41Z
dc.date.copyright2008
dc.date.issued2011-08-08
dc.identifier.citationThe 18th Annual CAUTHE Conference, Gold Coast, Australia, 2008-02-11 - 2008-02-14
dc.identifier.urihttp://hdl.handle.net/10292/1626
dc.description.abstractThis study examines hospitality workers’ comments about sexual behaviour in hospitality to help understand the relationship between their attitudes to sexual behaviour and the nature of harassment. The traditions of sexual behaviours are discussed, along with the nature of hospitality work, workers’ characteristics, the customer’s role and the preoccupation with meeting customer’s needs. Customer contact is found to be a firm predictor of sexual harassment, but the characteristics of staff and the traditions of the industry are also considered important causes.
dc.publisherAUT University
dc.subjectHospitality
dc.subjectSexual harassment
dc.subjectSexual behaviour
dc.subjectService
dc.subjectFood and beverages
dc.titleSexual behaviour and harassment in hospitality: 'just good fun - nothing serious'
dc.typeConference Contribution
dc.rights.accessrightsOpenAccess


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