AUT LibraryAUT
View Item 
  •   Open Theses & Dissertations
  • Masters Dissertations
  • View Item
  •   Open Theses & Dissertations
  • Masters Dissertations
  • View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.

Service Performance Reporting in New Zealand Charities

Ahmed, Hina
Thumbnail
View/Open
Dissertation (665.1Kb)
Permanent link
http://hdl.handle.net/10292/14561
Metadata
Show full metadata
Abstract
This study investigates the service performance reports of registered Tier 3 and Tier 4 charities in New Zealand to identify the performance indicators disclosed according to the regulatory requirements. The research uses the content analysis index to examine the performance indicators reported by smaller charities of this size. To assess the impact of changes in reporting requirements, a comparison was made between reporting years of 2016 and 2019. It is observed that charities from both Tiers have furnished statements of service performance with a low level of compliance and are still in the phase of adopting the regulatory changes. Acknowledging the limitations of the study, this dissertation contributes to the understanding regarding the disclosures made in the statement of service performance for Tier 3 and Tier 4 and offers further research opportunities on performance disclosures made by small charities.
Keywords
Charities; Service Performance Reporting; NZ Charities; Charity Performance Indicators
Date
2021
Item Type
Dissertation
Supervisor(s)
Scott, Thomas
Degree Name
Master of Business
Publisher
Auckland University of Technology

Contact Us
  • Admin

Hosted by Tuwhera, an initiative of the Auckland University of Technology Library

 

 

Browse

Open Theses & DissertationsTitlesAuthorsDateThesis SupervisorMasters DissertationsTitlesAuthorsDateThesis Supervisor

Alternative metrics

 

Statistics

For this itemFor all Open Theses & Dissertations

Share

 
Follow @AUT_SC

Contact Us
  • Admin

Hosted by Tuwhera, an initiative of the Auckland University of Technology Library