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dc.contributor.authorVredenburg, Jen_NZ
dc.contributor.authorBell, Sen_NZ
dc.contributor.authorPolman, Een_NZ
dc.date.accessioned2019-01-24T00:44:03Z
dc.date.available2019-01-24T00:44:03Z
dc.date.copyright2018-06-16en_NZ
dc.identifier.citationIn Proceedings of SERVSIG 2018, Opportunities for Services in a Challenging World, Paris, pp. 479-485, June 14-16, 2018.
dc.identifier.urihttp://hdl.handle.net/10292/12186
dc.description.abstractNo abstract.
dc.publisherSERVSIG
dc.relation.urihttp://programme.exordo.com/servsig2018/delegates/session/49/
dc.rightsNOTICE: this is the author’s version of a work that was accepted for publication. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in (see Citation). The original publication is available at (see Publisher's Version).
dc.titleCoping with Customer Participation through Improvisationen_NZ
dc.typeConference Contribution
dc.rights.accessrightsOpenAccessen_NZ
pubs.elements-id351832
aut.relation.conferenceSERVSIGen_NZ


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