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  •   Open Research
  • AUT Faculties
  • Faculty of Design and Creative Technologies (Te Ara Auaha)
  • School of Engineering, Computer and Mathematical Sciences - Te Kura Mātai Pūhanga, Rorohiko, Pāngarau
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Enhancing product and service capability through scaling agility in a global software vendor environment

Lal, R; Clear, T
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http://hdl.handle.net/10292/11804
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Abstract
Agile software development has become increasingly common in software vendor organisations, and their impact on practices and roles is now extending beyond the project level across the entire organisation. In this study, we investigate how a major Australia-based multi-site global software vendor transitioned from a structured to a Scaled Agile approach.

We demonstrate how practices and roles in a distributed software vendor evolved over time across the organisation in an on-going process of their global agile transformation. Through this elaboration, we identify three major agile transitions and the contribution of a scaled agile approach in the building of market driven capabilities. We theorised a relationship between increased dynamic capabilities of the firm and a scaled agile transition. Supporting our view, we noted that agile practices and roles across the organisation contributed as expected to improved internal process capability. More surprisingly, they were also found to increase our vendor's ability both to identify and take advantage of opportunities and to innovate in global product and service development and delivery.
Keywords
Global Software Engineering Research; Global Software Engineering Practice; Dynamic Capabilities; Scaled Agile Methods; Software Vendors; Product and Service Innovation
Date
May 27, 2018
Source
In Proceedings of the 13th Conference on Global Software Engineering (pp. 59-68). ACM.
Item Type
Conference Contribution
Publisher
IEEE
DOI
10.1145/3196369.3196378
Publisher's Version
https://dl.acm.org/citation.cfm?doid=3196369.3196378
Rights Statement
Copyright © 2018 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.

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