• A longitudinal study of e-government maturity

      Das, A; Singh, H; Joseph, D (Queensland University of Technology, 2011)
      Extending the findings of prior cross-sectional studies, this paper presents a longitudinal analysis of the drivers of e-Government maturity. We constructed a panel dataset for the period from 2003 to 2007 using data ...
    • A user-centered framework for website evaluation

      Karmokar, S; Singh, H; Tan, F. B. (Association for Information Systems (AIS), 2013)
      The growth of the Internet has encouraged the creation of visually rich and perceptual interfaces on personal computers and mobile devices. Organisations develop websites for various purposes, and over time, the features ...
    • Being Useful: How Information Systems Professionals Influence the Use of Information Systems in Enterprises

      Singh, H; Karimikia, H; Olesen, K (IEEE, 2016)
      Information systems (IS) researchers have developed various frameworks to understand the reactions of individuals to new information systems and their decisions to continue or discontinue their use. While routine use is ...
    • Emergence and consequences of drift in organizational information systems

      Singh, H (ProQuest, UMI Dissertation Publishing, 2010)
      This dissertation theorizes how IS portfolio drift emerges, what its consequences are, and how it is managed. I define IS portfolio drift as locally-driven but centrally-unintended adaptations of an organization's collection ...
    • A Longitudinal Study of E-government Maturity

      Das, A; Singh, H; Joseph, D (Elsevier, 2016)
      We assembled a panel data set for the period 2002–2008 and fitted a mixed-effects regression model to study how the maturity of e-Government around the globe was influenced by changing levels of affluence, information ...
    • A Multilevel Model of Information Technology Value

      Wimble, M; Singh, H; Phillips, B (Taylor & Francis Online, 2016)
      Traditionally, firms that dominate their industries perform better when their markets are growing. This is because their large size makes it easier for them to achieve economies of scale. We present empirical evidence that ...
    • The Roots of Misalignment: Insights from a System Dynamics Perspective

      Baker, J; Singh, H (Association for Information Systems (AIS), 2015)
      Aligning IT strategy with business strategy has repeatedly been shown to yield organizational performance benefits, and is consistently among executives' most important goals. However, as organizations pursue strategic ...
    • Selecting IT control objectives and measuring IT control capital

      Singh, H (The Australasian Conference on Information Systems (ACIS), 2010)
      COBIT is a well-known framework for IT governance, and provides an extensive list of control objectives for IT managers. However, anecdotal evidence shows that many organizations that use COBIT do not implement the entire ...
    • South Auckland Sikhs and Punjab Issues: Justice, Identity Work and Development

      Brown Pulu, T; Singh, H; Sarkaria, GS (Institute for Poverty Alleviation and International Development (IPAID), 2018)
      In South Auckland, New Zealand, we surveyed under three hundred Sikhs on how they used their internet-connected mobile phones to gather and share news on the 2019 Punjab elections. Survey participants identified “Punjab ...
    • Using Multidisciplinary Design Principles to Improve the Website Design Process

      Singh, H; Karmokar, S; Tan, FB (Pacific Asia Journal of the Association for Information Systems (PAJAIS), 2016)
      An organization's success in e-business is significantly affected by the quality of its website. However, many websites are unable to retain the attention of their customers, arguably because they only cater to some of ...
    • Watching (out for) each other: the role of clan controls in managing project teams

      Singh, H (Academy of Management, 2008)
      The article discusses the concept of clan control and its usefulness for managing teams in the workplace. The drawbacks of using traditional command and control systems for the management of business teams are noted. The ...
    • What motivates end-users to transfer gained knowledge from enterprise systems training?

      Arasanmi, C; Wang, WYC; Singh, H; Ekundayo, S (AIS, 2011)
      Organisational motivations for adopting Enterprise Systems (ES) include the achievement of a competitive advantage in production and provision of better control on operations. In spite of its contributions to business ...
    • Why isn't digital infrastructure being updated?: the case of IPv6

      Kaur, A; Singh, H; Tan, F. B. (The Australasian Conference on Information Systems (ACIS), 2013)
      While the transition from Internet Protocol version 4 (IPv4) to version 6 (IPv6) promises significant advantages and is critical given the exhaustion of IP addresses, surprisingly few studies have examined the reasons for ...