• A typology of service supply chain strategies - pathways between agility and efficiency

      Wood, LC; Reefke, H; Breidbach, CF (Australia New Zealand Academy of Management (ANZAM), 2012)
      Various service supply chain strategies may provide firms with competitive advantage, providing appropriate pathways between different configurations are identified. Using a case study and a theory building process, we ...
    • Investigating the formation of service supply chains

      Breidbach, CF; Reefke, H; Wood, LC (Taylor & Francis, 2015)
      Existing research on service supply chains assumes the existence of an established and mature chain. Empirical or conceptual insights into service supply chain formation are therefore limited. The initial formation of a ...