Browsing Faculties by Author "Parker, J"
Williamson, D; Harris, C; Parker, J (ER Publishing Ltd, 2008)Given the very tight labour market, skill shortages and staff retention have become major issues in the hotel industry. Furthermore, voluntary turnover incurs considerable expense as it is a labour intense service industry. ...
Donnelly, N; Parker, J; Douglas, J; Ravenswood, K; Weatherall, R (Victoria University of Wellington, 2018)No abstract.
Parker, J; Harris, C; Williamson, D (University of Technology, Sydney Sydney, Australia, 2007)This paper presents findings from data analysis of formal exit interviews conducted in two hotel brands. One covers 2004 and 2005 and is a large New Zealand hotel chain with 15 sites. The quantitative data for this brand ...