• Adult learners' intention to adopt mobile learning: a motivational perspective

      Hashim, KF; Tan, FB; Rashid, A (John Wiley & Sons, Inc., 2014)
      Mobile learning (m-learning) is gaining popularity as the „anytime, anywhere‟ online learning channel. Academics and practitioners alike are showing interest in examining its ability to support online learning. However, ...
    • Antecedents of consumer trust in mobile payment adoption

      Xin, H; Techatassanasoontorn, AA; Tan, FB (Taylor & Francis, 2015)
      This study empirically examines the role of consumer trust and its antecedents in determining consumers’ intention to adopt mobile payment. This research proposes that consumers’ willingness to adopt mobile payment depends ...
    • Information transparency and citizen’s continuous use intention of e-Government services

      Tran, HP; Tan, FB; Mills, AM; Wang, WYC (The International Conference on Information Resources Management (Conf-IRM), an affiliated conference of the Association for Information Systems (AIS), 2014)
      After more than two decades of development, e-Government services have become not only familiar to but also a significant part of citizens’ life. However, as the needs of citizens in using e-Government services changes, ...
    • Payment instrument characteristics: a repertory grid analysis

      Holst, J; Kjeldsen, M; Hedman, J; Tan, FB (Association for Information Systems (AIS), 2015)
      Over the last decade, we have witnessed payment innovations that fundamentally have changed the ways we pay. Payment innovations, such as mobile payments and on-line banking, include characteristics or features that are ...
    • Students' uses and gratifications for using computer-mediated communication media in learning contexts

      Guo, Z; Tan, FB; Cheung, K (The Association for Information Systems (AIS), 2010)
      Despite a growing stream of research into the use of computer-mediated communication (CMC) media in higher education, there remains limited understanding about the students‘ motivations for using CMC alongside non-CMC media ...
    • Understanding organisational changes in the post-adoption stage of CRM implementation: a socio-technical perspective

      Techakriengkrai, W; Techatassanasoontorn, A; Tan, FB (Association for Information Systems (AIS), 2015)
      This research-in-progress paper uses a socio-technical perspective to analyse how organisational changes unfold in the post-adoption stage of a CRM implementation in an organisation. The qualitative interpretive case ...
    • Using Multidisciplinary Design Principles to Improve the Website Design Process

      Singh, H; Karmokar, S; Tan, FB (Pacific Asia Journal of the Association for Information Systems (PAJAIS), 2016)
      An organization's success in e-business is significantly affected by the quality of its website. However, many websites are unable to retain the attention of their customers, arguably because they only cater to some of ...