Browsing AUT Business School by Author "Owler, K"

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A place to be me, a place to belong: defining fun at work in a New Zealand call-centre

Owler, K (Human Resources Institute of New Zealand Inc, 2012)

This paper examines the multiple meanings and differing value that employees attach to ‘fun atwork’ in a large call-centre. It utilises a phenomenological methodology to identify four components offun at work: (1) ‘doing’ ...
Facilitating internal motivation: Impacts of the Life Code Matrix model on working life

Owler, K (2012)

One of the key challenges of coaching is facilitating internal motivation in clients. The Life Code Matrix model (LCM) was designed to overcome this challenge. The research discussed in this paper aimed to evaluate the LCM ...