• A user-centered framework for website evaluation

      Karmokar, S; Singh, H; Tan, F. B. (Association for Information Systems (AIS), 2013)
      The growth of the Internet has encouraged the creation of visually rich and perceptual interfaces on personal computers and mobile devices. Organisations develop websites for various purposes, and over time, the features ...
    • Using Multidisciplinary Design Principles to Improve the Website Design Process

      Singh, H; Karmokar, S; Tan, FB (Pacific Asia Journal of the Association for Information Systems (PAJAIS), 2016)
      An organization's success in e-business is significantly affected by the quality of its website. However, many websites are unable to retain the attention of their customers, arguably because they only cater to some of ...