Radio New Zealand and the Internet: Ten Years of Transformation

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aut.relation.conferenceThe Radio Conference: A Transnational Forumen_NZ
aut.researcherMollgaard, Matt
dc.contributor.authorMollgaard, Men_NZ
dc.date.accessioned2018-11-26T21:00:21Z
dc.date.available2018-11-26T21:00:21Z
dc.date.copyright2018-07-13en_NZ
dc.date.issued2018-07-13en_NZ
dc.description.abstractIn 2007 I surveyed Radio New Zealand audience data to interrogate how its relatively new website was being used by listeners. That research found that ‘the majority of New Zealand users accessed the Radio New Zealand site to engage in activities complementary to the actual linear, geographical broadcast, while only around 10 per cent used the digital audio and time-shifting features of the website’ (Mollgaard, 2007). A decade later, I revisit audience use of the Radio New Zealand website with new tools such as Google Analytics and Radio New Zealand’s own reporting regime as well as other sources to demonstrate how New Zealand’s only public broadcaster has met the challenges of digital transformation. In a sense, Radio New Zealand has ‘rebelled against itself’ in creating a contemporary and captivating web experience for its current and emergent audiences, in the face of financial hardship, staff revolts and government indifference. This research reveals the key drivers of change at Radio New Zealand over the past decade as it has realigned itself to growing online audiences, the increasingly visual nature of media cultures, the potentialities of new internet developments and the changing nature of audiences in the digital age. This research reveals significant changes in both the amount of people using the website and how it is used, as well as definitive shifts in the design and use of audio and other content elements available through the website. The remarkable increase in audience uptake of web-based programming generated by Radio New Zealand is a complex reaction to critical changes at the organisation, but also changes in digital technologies and how contemporary media audiences use them. This research provides more insights into how radio is transforming in the multi-platform, and arguably, increasingly platformneutral digital environment.
dc.identifier.citationThe Radio Conference, a Transnational Forum, 10-13 July, 2018, Monash University Prato Italy
dc.identifier.urihttps://hdl.handle.net/10292/12073
dc.publisherMonash University Prato Italy
dc.relation.urihttps://www.radioconference2018.com/en_NZ
dc.rightsNOTICE: this is the author’s version of a work that was accepted for publication. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in (see Citation). The original publication is available at (see Publisher's Version).
dc.rights.accessrightsOpenAccessen_NZ
dc.titleRadio New Zealand and the Internet: Ten Years of Transformationen_NZ
dc.typeConference Contribution
pubs.elements-id341657
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Design & Creative Technologies
pubs.organisational-data/AUT/Design & Creative Technologies/Communication Studies
pubs.organisational-data/AUT/PBRF
pubs.organisational-data/AUT/PBRF/PBRF Design and Creative Technologies
pubs.organisational-data/AUT/PBRF/PBRF Design and Creative Technologies/PBRF Communication Studies
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