The Strategic Use of Digital Learning Solutions: An HRM Perspective

aut.embargoNoen_NZ
aut.thirdpc.containsNoen_NZ
dc.contributor.advisorHo, Marcus
dc.contributor.authorAbdali, Munaal
dc.date.accessioned2019-05-23T21:39:24Z
dc.date.available2019-05-23T21:39:24Z
dc.date.copyright2019
dc.date.issued2019
dc.date.updated2019-05-23T03:10:35Z
dc.description.abstractThe fast pace of technological advancements coupled with globalisation has increased competition tremendously. It is imperative that organisations leverage their access to digital offerings to be more innovative and to make their business strategy more efficient. Human Resource Management (HRM) has experienced a similar shift towards the adoption of digital learning solutions by organisations to revamp their learning and development (L&D) strategy. This research thus aims to explore the reflections of human resources (HR) managers, in New Zealand, about digital learning solutions. The study takes a strategic lens to HRM and organisational learning (OL) to explore the perspectives of HR managers. The qualitative research design utilises an exploratory study involving interviews with the HR managers to understand how they conceptualise digital learning solutions. Research findings indicate that HR managers do see the potential in digital learning solutions and their contribution towards organisational goals. The just-in-time accessibility to learning inculcates a culture of learning, thus, enabling employees to perform better and be the source of organisation’s competitive advantage. However, the uptake of these digital learning solutions is still slow due to contextual factors and HR managers’ personal inhibitions. The onus falls on the HR managers to navigate their way through the tensions tactfully to realise the benefits of digital learning. At the theoretical level, the research gives direction to integrate the factors outlined by the TOP framework with the resource-based view (RBV) to develop a more holistic analytical framework of evaluating e-HRM initiatives. At the practical level, it brings attention to the unique features of digital learning solutions that the HR managers should adapt and refine as per their own organisational needs to stay competitive. The takeaway for HR managers is to develop a practice of systematically mapping employee goals against team and organisational goals for strategic validation of all initiatives.en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/12526
dc.language.isoenen_NZ
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectDigital learningen_NZ
dc.subjectStrategic human resource managementen_NZ
dc.subjectOrganisational learningen_NZ
dc.subjectLearning and technologyen_NZ
dc.titleThe Strategic Use of Digital Learning Solutions: An HRM Perspectiveen_NZ
dc.typeDissertationen_NZ
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelMasters Dissertations
thesis.degree.nameMaster of Businessen_NZ
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