Incorporating service learning into New Zealand hospitality education: benefits and issues

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aut.researcherWilliamson, David
dc.contributor.authorAldridge, A
dc.contributor.authorWilliamson, D
dc.contributor.authorHarris, C
dc.date.accessioned2011-10-03T00:56:43Z
dc.date.available2011-10-03T00:56:43Z
dc.date.copyright2010-02-08
dc.date.issued2010-02-08
dc.description.abstractThis paper discusses the benefits of offering a service learning component in the current New Zealand hospitality education curriculum. The paper is conceptual and draws on literature to build a justification for including service learning in hospitality education, while specifically discussing multicultural and bicultural considerations in the New Zealand context. Service learning is defined, and the potential benefits to hospitality learners are discussed. An outline of the pedagogical background of service learning is included and service learning is placed in the broader hospitality education framework. It is suggested that service learning could provide a useful counterweight to the rather narrow, traditional curriculum focus on vocational, business and management areas. The paper considers the unique multi-culture and bi-cultural ramifications of applying service learning in the New Zealand educational context. Specific focus is applied to using service learning within the obligations of the Treaty of Waitangi. The Māori concept of Manaakitanga is discussed in detail, with comparisons being drawn between concerns over the commercialisation of Manaakitanga and the commercialisation of hospitality. The argument is made that service learning could provide an option for hospitality education that moves away from a traditional commercial/managerial focus. It would instead emphasise the ‘true’ nature of hospitality and Manaakitanga; a desire to make others happy, compassion, service and care for the community.
dc.identifier.citationPresentation at "Challenge the Limits" the 20th Annual Conference Council for Australian University Tourism and Hospitality Education (CAUTHE), Hobart, Australia
dc.identifier.isbn9781862955608
dc.identifier.urihttps://hdl.handle.net/10292/2201
dc.publisherCouncil for Australian University Tourism and Hospitality Education (CAUTHE)
dc.relation.urihttp://www.cauthe.com.au/f/CAUTHE_2010_Conference_Program_final.pdf
dc.rightsAuckland University of Technology (AUT) encourages public access to AUT information and supports the legal use of copyright material in accordance with the Copyright Act 1994 (the Act) and the Privacy Act 1993. Unless otherwise stated, copyright material contained on this site may be in the intellectual property of AUT, a member of staff or third parties. Any commercial exploitation of this material is expressly prohibited without the written permission of the owner.
dc.rights.accessrightsOpenAccess
dc.subjectService Learning
dc.subjectHospitality
dc.subjectMulticulturalism
dc.subjectBiculturalism
dc.subjectManaaakitanga
dc.titleIncorporating service learning into New Zealand hospitality education: benefits and issues
dc.typeConference Contribution
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Applied Humanities
pubs.organisational-data/AUT/Business & Law
pubs.organisational-data/AUT/Business & Law/NZWALMI
pubs.organisational-data/AUT/PBRF Researchers
pubs.organisational-data/AUT/PBRF Researchers/Applied Humanities PBRF Researchers
pubs.organisational-data/AUT/PBRF Researchers/Applied Humanities PBRF Researchers/APH Hospitality
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