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Browsing School of Hospitality and Tourism by Title

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Now showing items 84-103 of 135

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    • Personality or skill? The differing expectations of hospitality managers and students 

      Harkison, T; Poulston, J; Kim, J (AUT University, 2010)
      This paper examines hospitality managers and students assumptions about the preferred attributes of hospitality employees. Using a quantitative approach, 74 hospitality managers and 137 students were surveyed, revealing a ...
    • Producing Bollywood: sustainability and the impacts on Auckland’s cultural economy 

      Booth, A (New Zealand India Research Institute (NZIRI), 2014)
      This paper examines the variety of ways producers, as entrepreneurs; create sustainable production networks within the local as well as connecting to global Indian communities. This ethnographic research demonstrates various ...
    • Production Networks: Indian Cultural Production in Aotearoa, New Zealand 

      Booth, A (Varna University of Management, 2016)
      No abstract.
    • Psychosocial factors impacting job dissatisfaction and burnout in New Zealand’s hospitality industry 

      Neill, LJ; Williamson, D; Powell, L; Goodsir, W (The Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ), 2015)
      Job dissatisfaction and burnout in the New Zealand restaurant industry: The mitigating impact of psycho-social factors This presentation examines the problem of job dissatisfaction in the NZ restaurant industry, how it is ...
    • Reflections of Battlefield Tourist Experiences Associated With Vietnam War Sites: an Analysis of Travel Blogs 

      Upton, A; Schänzel, H; Lück, M (Taylor & Francis, 2017)
      The aim of this paper is to analyse online travel blogs in order to gain an understanding of the reflections held by battlefield tourists in Vietnam. A qualitative approach utilising thematic analysis was conducted on 20 ...
    • Research note: photography and children: auto-driven photo-elicitation 

      Schänzel, HA; Smith, KA (AUT University; The Centre for Tourism Research and Development, 2011)
      Visual research methods, such as using photography, are gaining acceptance in tourism studies. But there is scope to further extend their application to actively involve children in the research process. When photographs ...
    • Rethinking Blackboard: teaching models for interactive learning 

      Booth, A; Kim, J (School of Hospitality and Tourism, Auckland University of Technology, 2015)
      This paper considers alternative methods of teaching modules within the Blackboard delivery format demonstrating an interactive learning tool in a web based learning environment. We explore ways to go beyond simply ...
    • Sacking, staffing and supervision in commercial hospitality 

      Poulston, J (Sociological Association of Aotearoa N.Z. (SAANZ), 2004)
      Anecdotally, hospitality has a reputation for poor ethical standards, and preliminary results from this doctoral study indicate such a reputation is well founded. However, the expected crimes of sexual harassment, theft, ...
    • Samoa International Visitor Survey - January 2018 to June 2018 

      Milne, S; Sun, M; Yi, J; Qi, H; Bakker, B (New Zealand Tourism Research Institute (NZTRI), Auckland University of Technology, 2018)
      No abstract.
    • 'Savoy Truffle': Love, Lust and Longing in a Box of Chocolates 

      Neill, L; Hemmington, N (Ingenta, 2018)
      This article re-reads The Beatles’ song, ‘Savoy Truffle’, not as an ode to Eric Clapton’s rotting teeth and chocolate consumption, but rather as a thinly veiled rock music metaphor reflecting the triptych love relationship ...
    • Searching for the successful hospitality follower. A case study in Followership 

      Wang, P; Cameron, A (CAUTHE, 2012)
      This paper adopts a qualitative approach to identify and analyse the meaning of followership in the hospitality industry. Interviews, utilising a semi structured questionnaire, will be undertaken to examine how followers ...
    • Serving those less able: are we up to it? accommodating aging and disabled travellers 

      Schitko, D; Poulston, J (CAUTHE/University of Tasmania, School of Management, 2010)
      Tourism is an $18.6 billion industry, currently accounting for 19.2% of New Zealand’s total revenue (Ministry of Tourism, 2007), and New Zealand hosted around 2.l5 million visitors in the year preceding July 2008. However, ...
    • Sexual behaviour and harassment in hospitality: 'just good fun - nothing serious' 

      Poulston, J (AUT University, 2008)
      This study examines hospitality workers’ comments about sexual behaviour in hospitality to help understand the relationship between their attitudes to sexual behaviour and the nature of harassment. The traditions of sexual ...
    • Sexualisation and Harassment in Hospitality Workplaces: Who Is Responsible? 

      Waudby, B; Poulston, J (Emerald, 2017)
      Purpose: This qualitative study examines employee responses to sexual behaviour in hospitality workplaces, to determine their roles and responsibilities in harassment prevention. Design: Female workers in restaurants ...
    • Staff shortages and turnover: Causes and solutions 

      Poulston, J (Auckland University of Technology, 2017)
      No abstract.
    • Strategy communication in family owned restaurants: an informal business 

      Poulston, JM; Rosalin, G; Goodsir, W (Council for Australasian University Tourism and Hospitality Education (CAUTHE), 2013)
      Many New Zealand restaurants are family-owned, operating along more informal lines than larger commercially operated businesses. This particular characteristic, and the volatile nature of the restaurant industry, can limit ...
    • Subjectivity and ageism 

      Poulston, JM; Jenkins, A (University of Wales Institute, Cardiff, 2011)
      Aesthetic labour is a common feature of hospitality work (Nickson et al., 2003), and working hours are often long and unsociable, and potentially incompatible with family or community responsibilities. Logic therefore ...
    • Survival strategies: a New Zealand hospitality habitual entrepreneur 

      Neill, LJ; Liu, C (Bogazici University, 2011)
      The purpose of this paper is to report the findings of case study research conducted in Auckland, New Zealand in 2010. This research examined the motivators prompting a habitual entrepreneur to engage within new venture ...
    • Sustainability and the Tourism and Hospitality Workforce: A Thematic Analysis 

      Baum, T; Cheung, C; Kong, H; Kralj, A; Mooney, S; Nguyễn Thị Thanh, H; Ramachandran, S; Dropulić Ružić, M; Siow, ML (MDPI, 2016)
      This paper is about the position of workforce and employment considerations within the sustainable tourism narrative. The paper aims to address the relative neglect of this area within the discourse of sustainable tourism ...
    • Sweet as: notes on the kumara or New Zealand sweet potato as a taonga or treasure 

      McVinnie, Ray (AUT University, 2008)

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