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A perspective-based understanding of project success

McLeod, L; Doolin, B; MacDonell, SG
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Permanent link
http://hdl.handle.net/10292/5230
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Abstract
Answering the call for alternative approaches to researching project management, we explore the evaluation of project success from a subjectivist perspective. An in-depth, longitudinal case study of information systems development in a large manufacturing company was used to investigate how various project stakeholders subjectively perceived the project outcome and what evaluation criteria they drew on in doing so. A conceptual framework is developed for understanding and analyzing evaluations of project success, both formal and informal. The framework highlights how different stakeholder perspectives influence the perceived outcome(s) of a project, and how project evaluations may differ between stakeholders and across time.
Keywords
Project evaluation; Project success criteria; Stakeholder perspectives; Longitudinal case study; Outsourced information systems development
Date
2012
Source
Project Management Journal, vol.43(5), pp.68 - 86
Item Type
Journal Article
Publisher
John Wiley & Sons
DOI
10.1002/pmj.21290
Publisher's Version
http://dx/doi.org/10.1002/pmj.21290
Rights Statement
Copyright © 2012 John Wiley & Sons. All rights reserved. Authors retain the right to place his/her pre-publication version of the work on a personal website or institutional repository. This article may not exactly replicate the final version published in (please see citation) as it is not a copy of this record. An electronic version of this article can be found online at: (Please see Publisher’s Version).

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