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dc.contributor.editorPoulston, Jen_NZ
dc.contributor.editorKim, Pen_NZ
dc.date.accessioned2017-10-11T21:02:40Z
dc.date.available2017-10-11T21:02:40Z
dc.date.copyright2015en_NZ
dc.identifier.citationHospitality and Tourism in a Greening World: Proceedings of the 13th Asia Pacific CHRIE Conference, Auckland, New Zealand, 10-13 June 2015, Auckland University of Technology, pp. 16-19.
dc.identifier.urihttp://hdl.handle.net/10292/10861
dc.description.abstractThis research adopts a quantitative method to investigate the supervisor-subordinate relationship and how it affects staff performance in Chinese hospitality industry from a multi-level perspective. An indigenous construct, leader-member guanxi (LMG) which identifies supervisor-subordinate personal relationship is applied and compared to leadermember work relationship (LMX) originated from social exchange theory. The differentiation of LMX and LMG is also analysed and its dual effect on subordinates’ job satisfaction, service oriented organisational citizenship behaviour, and team cohesion is discussed with practical implications for the managers in the hospitality industry.
dc.publisherInternational Council on Hotel, Restaurant, and Institutional education (ICHRIE)
dc.relation.urihttps://www.chrie.org/i4a/pages/index.cfm?pageid=3276
dc.rightsAuthors retain full copyrights of their work.
dc.subjectHospitality; Job satisfaction; Leader-member guanxi differentiation; Leadermember exchange differentiation; Service oriented OCB; Team cohesion
dc.titleA Multilevel Analysis of Leader-member Exchange (LMX) and Leader-member Guanxi (LMG) in the Chinese Hospitality Industryen_NZ
dc.typeConference Contribution
dc.rights.accessrightsOpenAccessen_NZ
dark.contributor.authorWang, Pen_NZ
aut.relation.endpage19
aut.relation.startpage16
pubs.elements-id185728
aut.relation.conferenceAsia-Pacific CHRIE 2015en_NZ


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